What We Are Doing to Keep Our Staff & Customers Safe

We are closely monitoring the COVID-19 pandemic, and are continuing to adopt practices and policies that protect the health of our employees, their families, and our customers. We assure you that we are aware of current guidelines set forth by the state and federal government as well as the associated health agencies.

Since we are committed to maintaining a safe environment and preventing the spread of Covid-19, here are some of the protocols we’re implemented:

“No-contact customer transaction policy“:

  • wear gloves at all times when taking customers keys and opening car doors

    1. customers should swipe their own credit card when in shop

    2. for mobile jobs, customers should hold their own credit card when submitting payment

    3. use disinfectant wipes on the pin pad after each customer use in shop

    4. sanitize shared pens

Technicians should follow these additional protocols:

  • Maintain your own designated workspace (6 feet from other technicians)

    1. Wear disposable gloves when working on each customer’s cars, when receiving keys from a customer

    2. Change gloves often throughout the day

  • Any employee that feels sick (even if it might just be a cold) or is exhibiting any symptoms of the virus (fever, coughing, shortness of breath, sore throat), or may have been exposed to the virus, must stay home.

  • All employees must wash their hands for at least 20 seconds prior to coming into work and several times throughout the day and before they leave to go home. Whenever it is not possible to wash their hands, alcohol- based hand sanitizer must be used.

  • We are doing our best to make sure all our shops have plenty of sanitizer bottles available for employees and customers to use when they enter the store and prior to leaving.

  • Social distancing: no hugs, handshakes, maintain 6 feet of distance between other people as much as possible.

We know that our service is essential to many. If you need our help or would like to make changes to an existing appointment, please contact us at 1-916-444-5277. We will continue our efforts to keep you and our staff safe. We appreciate your business!